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Description of Issue

 Request Type is not available to select in Request Create or SRA Portal 

Context
  • Tyler 311 
  • Enterprise Service Requests 
  • ESR
  • Service Request Access Portal 
  • SRA
Cause

Request Type was restricted in Role, Registrants or Anonymous Access by Request Permissions 

Resolution

Verify Request Type is not restricted in the following places by Request Permissions:

  • Administration > Organization > Roles 
  • Administration > Citizen Engagement > Registrants 
  • Administration > Citizen Engagement > Anonymous Access 
Additional Information






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