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Description of Issue

After printing Payroll Advices, process stops and error pops up:

Error archiving document

Error emailing document

Context
  • Payroll
  • Payroll Processing
  • Print Payroll Advices
  • ReadyForms
Cause

Resolution
  1. Go to Payroll Print Advices.
  2. Click Yes to correct payroll prompt.
  3. Click Delete button 
  4. Prompt will appear: Delete advices from current payroll? Click Yes.
  5. Click Change and update Starting Advice number to correct value.
  6. Click Print Checks/Advices.
  7. Select ReadyForms and Delivery Definition and click OK.
Additional Information

If deleting the Advices and printing again does not resolve the issue, please reach out to Payroll Support. 





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