Description of Issue
After printing Payroll Advices, process stops and error pops up:
Error archiving document
Error emailing document
Context
- Payroll
- Payroll Processing
- Print Payroll Advices
- ReadyForms
Cause
Resolution
- Go to Payroll Print Advices.
- Click Yes to correct payroll prompt.
- Click Delete button
- Prompt will appear: Delete advices from current payroll? Click Yes.
- Click Change and update Starting Advice number to correct value.
- Click Print Checks/Advices.
- Select ReadyForms and Delivery Definition and click OK.
Additional Information
If deleting the Advices and printing again does not resolve the issue, please reach out to Payroll Support.
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