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Description of Issue

How to adjust Cashiering logging levels

Context
  • Cashiering
  • Logs
  • Logging
Cause

Informational

Resolution

2021+

  1. Log into the Cashiering web based client with an admin account
  2. From the left side menu, click Administration
  3. Click Settings
  4. Click the General tab
  5. Under Logging, adjust levels as desired
  6. If desired, set Maintain logs for and Clear logs at
  7. Click Save

2019.1 and 2019.3

  1. Log into the desktop client with an admin account
  2. In the ribbon, click Setup, then click Settings
  3. Click the Logging tab and set desired logging level
  4. If desired, set Days to maintain logs and Time to clear logs
  5. Click Save

2018

  1. Open the Tyler Cashiering client shortcut on the desktop
  2. Before logging into the desired environment, click edit
  3. Select the desired level from the Logging dropdown
  4. Click Save
Additional Information

DO NOT leave logging set to Debug for longer than necessary, or ensure a frequency to maintain logs and a time to clear the logs is set. If logging is left on Debug and the logs aren't being cleared regularly, it will cause the database to grow faster than normal which can lead to a number of problems. 





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