Description of Issue
Even with the correct and complete configuration in Enterprise ERP and with a JCD Policy enabled and active in Time & Attendance the dropdown list of available PL Account strings or GL Account Strings is empty
Context
- Employees
- Timesheet Entry
- Employee Profile
- Positions tab
Cause
The employee that is attempting to access the PL or GL account string field in Timesheet entry does not have a default position assigned to them which is required in order for the lists to be available
Resolution
Select a default position for the affected employee(s)
- Log in as admin or a person with a role that provides access to Employee Profile
- Navigate to System Admin > Master File Management > Employees
- Click Edit this entry (the pencil icon) for the employee that is experiencing the issue
- Click Positions tab
- Click the radial button next to the appropriate position to set it as default
- Click Save For Current Period or Save For Next Period whichever applies
Additional Information
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