Description of Issue
User is missing admin rights in either ESS, CSS, or VSS
Context
- Employee Self Service
- ESS
- Citizen Self Service
- CSS
- Vendor Self Service
- VSS
- User Administration
- Administrator
Cause
User needs admin rights but was never assigned permission or somehow lost permissions
Resolution
- Navigate to self service website
- Sign in as an administrator
- Navigate to User Administration
- Search for user that needs administrator permissions
- Click on the user
- Check off all necessary admin permissions
- Click Save
Additional Information
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