Description of Issue
- Scheduled job for BAI Import is failing to run on time with error message Client File does not exist
- Scheduled BAI Import is not importing
Context
- Bank Reconciliation Manager (BRM)
- BAI Import
- Scheduler & Jobs
- Automation
Cause
- File is missing from Server directory needed to facilitate automated imports
- More then one file exists in Server directory and scheduled job cannot decide which file to use as it can only work with a single file at a time
Resolution
Gather needed information (file name, file path, error screen shot and provide history of issue if relevant)
- TSM SAAS Hosted Sites
- Contact TSM SAAS Support or log an Online Support Client Portal categorized as System Administration.
- Self Hosted On-Premise Sites
- Contact Munis Financial General Ledger Support for investigation or log an Online Support Client Portal categorized as module Treasury Management and program BAI Import
Additional Information
- Scheduler Queue Engine must be ONLINE to run jobs
- Can a BAI file be re-imported
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