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Description of Issue

During posting to Munis from Incode, user receives the error, Failed to post tot he Munis web service.

Context

Incode

Web Services

Passwords

Cause

The characters < and > were used in the password for the incode_user username

Resolution

Create a new password in Incode without using the characters < and > and change the password for the incode_user username in the Passwords program

Additional Information

Characters < and > are used in the xml to notate the beginning and end of a section. Using these causes issues in the import process.

To change the password in Munis:

  • Go to Passwords (System Administration > Security > Passwords)
  • Click Search
  • EnterĀ incode_user for the user name
  • Click Change Password
  • Enter the new password to match the new one created in Incode for the incode_user username





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