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Description of Issue
  • Print Tax Bill Statements will not select records that have a blank delivery address.
  • Delinquent PP Taxes without addresses are not picked up for TACS file.
Context
  • Enterprise ERP
  • Property Revenues
  • Property Tax Billing
  • Bill Adjustments
  • Print Tax Bills/Statements
Cause

When customers move without a forwarding address or stop paying for a P.O. Box, a user updates the address on a tax bill in Bill Adjustments to a blank address.  This creates a new Delivery Address on the customer record that is also blank.

Resolution

Development is currently researching this issue.

Workaround is to enter a dummy address when updating a tax bill's address in Bill Adjustments.

Contact Property Tax Support for further assistance.

Additional Information






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