Request for Service Signature Change

Signature Changes for Tyler Forms

• Request for Service
• RFS
• Secure Signature System
• Secure Print Module
• Signature Key
• Request for Service Form
• KiteWorks

Adobe, DocOrigin, or Custom ReadyForm needs a new signature or an update to the existing signatures

1. Create a case in the support portal and title the case RFS Signature Change 
2. A Request for Signature Change form will be sent, including instructions to complete the form, and an instructional document for Signature Digitization
3. A KiteWorks link will be sent for secure file upload
   1. Once the Request for Service is completed, upload this form to KiteWorks via the link that was sent (the link does expire after 30 days)
   2. Leave a note in your support portal case stating that forms have been uploaded

Tyler Forms Request for Signature Changes Form

Create Digital Signature For Tyler Forms and ReadyForms Instructions

• Be sure to check one of the boxes for your need-by date for your request

• If you do not provide an electronic file for your signature(s), there will be a quotable/billable fee for Tyler Forms Design to convert it for you.

• If this request is due to issues with the Signature System or Keys, troubleshooting steps may be needed prior to placing the request for new keys or systems: Troubleshooting a Signature Key
• Please see this article for ordering replacement Signature Keys or Secure Print Modules: Request for New or Replacement Signature Keys or Secure Print Module