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Description of Issue

Click Complete in Cashiering tenders and receive the message An error occurred adding a tender: Incorrect request Value 'host_custom_reference' is of bad type.

System.InvalidOperationException: HostCustomReference has a max length of 15

Context

Tyler Cashiering (web)

Cause

Issue is related to Tyler Payments/Chase credit card tender payments and the batch deposit reference having special characters or spaces, which the Chase processor does not allow.

Resolution

Modify the Cashiering batch Deposit Reference to not have special characters or spaces. 

Additional Information






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