EXE and EXL transactions not updating Encumbrance header amounts in Account Inquiry correctly

• The Encumbrance diagnostic tool shows UPD errors that tie out to EXE and EXL employee expense claims when checked in Account Inquiry.
• Account Inquiry Encumbrance summary/header total does not match the journal detail total and transactions are only EXE and EXL or difference in amount relates to EXE or EXL transactions.
• Glencute errors tie out to EXE and/or EXL journals.

Account Inquiry 

General Ledger Encumbrance

• Processing the encumbrance utility will update the encumbrance summary/header amount to match the journal detail total for the account.
• If you are on a Munis version higher than 2019.1, please contact General Ledger Support to process the utility.
• If you notice a trend with EXE and EXL transactions  not updating correctly, please contact Purchasing Support to look into the cause.
• If you are on Munis 11.3 or 2019.1, please follow the steps below to process the update.

 System Administration>Diagnostic Tools>General Ledger Encumbrance

1. Click Select and Accept
2. Review report in My Saved Reports or Saved Reports
3. Click Process