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Description of Issue
  • How do I copy all the data from the Live/Production Munis environments over to Test/Train/Impl within Cloud Admin?
  • Need to use Live data in a safe database for testing
  • Data problem in secondary database that is not occurring in Live.
Context
  • Munis
  • Cloud Admin
  • SaaS Hosted
  • System Administration
  • SQL
Cause

Need to copy Production to a Non Production Database to test processes before committing or train new employees.

Resolution
  1. Log in to https://muniscloud.tylertech.com with DATACENTER domain credentials
    1. If site is AWS log in to https://muniscloud.tylerhost.net
  2. Click on System Management Tools > Environment Management
  3. Find the environment you want and click Refresh within its box
  4. Check off Create a backup before refresh? if you want to take a backup of the non-production environment before
    1. Check off Receive email updates? and enter your email if you want to be notified upon completion
  5. Click Continue to start the refresh
Additional Information

Environments need to match version numbers (including service pack)





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