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Description of Issue

After upgrading from Munis version 11.3 to 2017+ IVR vendor NCR/JetPay reports an Invalid account criteria based on Utility settings, customer ID is required error when attempting to search for customer by business ID

Context
  • EERP (Munis)
  • Business License
  • IVR
  • NCR
  • Jetpay
Cause

Criteria_type string is incorrect for cat 55

Resolution

Use PROP_CODE as the filler for criteria_type: <criteria_type>PROP_CODE</criteria_type>

Additional Information






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