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Description of Issue

Tyler 311 Request Type is not available to select in Request Create or Portal 

Context
  • Tyler 311 
  • Enterprise Service Requests 
Cause

Request Type was restricted in Role, Registrants or Anonymous Access by Request Permissions 

Resolution

Request Types can be restricted in the following places by Request Permissions: 

  • Administration > Organization > Roles 
  • Administration > Citizen Engagement > Registrants 
  • Administration > Citizen Engagement > Anonymous Access 
Additional Information






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