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Description of Issue

Basemap icons are not displaying in Field Work, Asset Registry and Work Manager when a Basemap Service is configured in GIS Configuration

Context
  • Enterprise Asset Management 
  • EAM 
Cause

Configuration

Resolution

Populate Thumbnail URL for basemap in GIS Configuration:

  1. Open GIS Configuration
  2. Click on the basemap service
  3. Click Update
  4. Enter in a URL for an image in the Thumbnail Url field
  5. Click Accept
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