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Description of Issue

Try to access Billing Read Manager and exception occurs.

Context
  • Utility Billing CIS
  • UBCIS
  • Billing Read Manager
  • Web Services
Cause
  • Installation of MUN-426037. 
  • Tyler Deploy release 2019.1.22.2214.
  • Two new UB web services were added but Tyler Deploy does not automatically give the designated web service user access to them; this primarily will affect SaaS sites that do not use wsuser for their web service user and usually have XXXXweb instead.
Resolution

Access must be given via the Web Services program found here Munis > System Administration > General Administration > Web Service to the two new web services:

  • utwsbrmu_GetBillServiceReadCounts
  • utwsbrmu_GetBillServiceReads

Instructions for how to do this can be found here: Adding or Updating Private Web Services to Munis Users


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