Description of Issue

Try to access Billing Read Manager and exception occurs.

Context

Utility Billing CIS
UBCIS
Billing Read Manager
Web Services

Cause

Installation of MUN-426037. (Tyler Deploy release 2019.1.22.2214)
Installation of MUN-444860. (Tyler Deploy release 2021.5.0.772)
Two new UB web services were added but Tyler Deploy does not automatically give the designated web service user access to them; this primarily will affect SaaS sites that do not use wsuser for their web service user and usually have XXXXweb instead.

Resolution

Access to the two new web services below must be given to the web services user via the Web Services program found here Munis > System Administration > General Administration > Web Service

utwsbrmu_GetBillServiceReadCounts
utwsbrmu_GetBillServiceReads

Instructions for how to do this can be found here: Adding or Updating Private Web Services to Munis Users

Additional Information

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