Description of Issue
- When I got to access the Connect 2022 documentation in Tyler Search, I receive the error:
This link has been removed.
Sorry, access to this document has been removed. Please contact the person who shared it with you.
- Selecting any shared link from the KB2/Client Resources source returns the same error.
Context
- www.tylertech.com
- Tyler Search
- Client Resources / KB2
- Client Support
Cause
A permission issue prevented shareable links to documents.
Resolution
A temporary update has been applied to allow document links to function when accessing content from Tyler Search.
Links previously shared in knowledge articles and Tyler Community posts will continue to present an error. If you receive an error please try accessing the content in Tyler Search.
Additional Information
Documentation can be requested and shared through support cases.
Please review the Master Article - How to access Client Support and the Online Support Incidents portal for all related topics.
Please contact any support team for additional assistance.
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