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Description of Issue

What is a Checkscript, do we have it installed, and what does it do?

Context
  • Tyler Systems Management OnPrem
  • Preventative Maintenance
  • Checkscript
  • Diagnostics Utility
Cause

Informational

Resolution

A Checkscript is a diagnostic utility installed on the Enterprise ERP server(s) for On-Premise clients that own a Tyler Systems Management contract. The Checkscript runs from Task Scheduler each morning, Monday through Friday, and scans the specified Enterprise ERP servers. If the scan detects an issue, it will automatically generate a case with Tyler Systems Management for review.

Common items scanned by the Checkscript:

  • Websites vital to business operations (Hub, Munis, TCM, MSS, etc.)
  • Server disk space 
  • SQL backups
  • Munis FourJ's license
  • SSL certificate expiration
Additional Information

The Checkscript utility is typically installed during a new Enterprise ERP installation or a server migration.






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