Description of Issue
During posting to Munis from Incode, user receives the error, Failed to post tot he Munis web service.
Context
Incode
Web Services
Passwords
Cause
The characters < and > were used in the password for the incode_user username
Resolution
Create a new password in Incode without using the characters < and > and change the password for the incode_user username in the Passwords program
Additional Information
Characters < and > are used in the xml to notate the beginning and end of a section. Using these causes issues in the import process.
To change the password in Munis:
- Go to Passwords (System Administration > Security > Passwords)
- Click Search
- Enter incode_user for the user name
- Click Change Password
- Enter the new password to match the new one created in Incode for the incode_user username
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