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Description of Issue

Tyler 311 Request Type is not available to select in Request Create or Portal 

Context

Tyler 311 

Cause

Request Type was restricted in Role, Registrants or Anonymous Access by Request Permissions 

Resolution

Request Types can be restricted in the following places by Request Permissions: 

  • Administration > Organization > Roles 
  • Administration > Citizen Engagement > Registrants 
  • Administration > Citizen Engagement > Anonymous Access 
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