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Description of Issue
  • Error received when updating work order:  Invalid location code
  • Can only type in first 15 characters of work order location code
Context

Tyler EAM

Cause

Work Orders is truncating the location code at 15 characters

Resolution

Install the appropriate work ticket for your version once it's been released:

  • 2018.1.28.0 - MUN-401397
  • 2018.1.29.0 - MUN-396086
  • 2018.3.15.0 - MUN-399921
  • 2019.1.21.0 - MUN-401399
  • 2019.1.22.0 - MUN-399922
  • 2019.3.16.0 - MUN-399923
  • 2020.1.0.0 - MUN-399924
  • 2020.2.0.0 - MUN-399925
  • 2020.3.0.0 - MUN-399926
  • 2021.1.0.0 - MUN-399927

Workaround options:

  • In Work Orders, use field help to select location
  • Update work order from Field Work
Additional Information






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