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Description of Issue

Creating a work order with an activity that is attached to multiple templates with location codes attached gives the following string of errors and programs closes out:

Munis (wmmstmnt)

Insert failed. See error log for more info.

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Munis (wmmstmnt)

Unable to rollback a database transaction, status: -6372 [ISAM 0]

Additional information concerning a status error of -6372:

General SQL error, check SQLCA.SQLERRD[2].

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Munis (wmmstmnt)

Execute isUtilityBillingActivity failed - status: -6372 [ISAM 0]

Additional information concerning a status error of -6372:

[Microsoft][SQL Server Native Client 11.0]Connection is busy with results for another command

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ERROR

Program stopped at 'SvcReqUtils.4gl' , line number 362.

SQL statement error number -6372 (0).

[Microsoft][SQL Server Native Client 11.0]Connection is busy with results for another command

Context

Tyler EAM

Cause


Resolution

Install MUN-402577 once it becomes available

Additional Information






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