Created custom MU_TCM security group in the TCM Full Client. The group has been linked to a user's Munis role, but is not syncing over from Munis to the TCM Full Client under their user ID.
- Munis
- Tyler Content Manager (TCM)
- TCM Full Client
- Custom Security Groups
The custom MU_ TCM security group ID likely has more than 20 characters, which does not allow Munis to recognize and sync it to the TCM Full Client.
Adjust the MU_ TCM security group in the TCM Full Client:
- TCM Full Client
- Administration
- Security Manager
- Groups
- Find and click once on custom MU_ TCM security group
- Duplicate Selected Item (double paper icon in the upper right hand corner)
- Adjust Group ID field to 20 or less total characters. All else can stay the same.
- OK
- Find original 20+ character MU_TCM security group > Click once > Show Menu (double green arrows in upper right hand corner) > Remove Entry
Navigate back to Munis:
- Tyler Menu
- System Administration
- General Administration
- TylerCM for Munis Settings
- Click on Master Password (complete this step by using tcmadmin credentials found on Site Report)
- Click on Rebuild TCM Caches
This custom MU_ TCM security group will show up when linked to the desired Munis role, and will now sync over successfully from Munis to TCM where it no longer has 20+ characters as the Group ID.
Please contact TCM Support for any further questions/concerns if the steps above are not working to sync the custom MU_ TCM security group over from Munis to TCM. Please also provide the particular custom MU_ TCM group name as well as which environment you are working in (LIVE,TEST,TRAIN, etc).
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