Process Lockbox File 'Error locating bill to obtain Prop/CID information'

'Error locating bill to obtain Prop/CID information' when processing my lockbox file

UB Classic

UBCIS 

Munis

Process Lockbox File

Import file is missing the information needed to locate a bill  to pay. This error is most likely caused by the Customer ID not being populated in 74-82 and positions 195-203 in the lockbox file which is required if processing by Account/CID

To verify Process by setup use the following steps

1. Property Revenues > Utility Billing > Setup > Settings > Site Options 1 Tab 
2. Process by with either indicate Account or Account/CID
   1. If this setting is set to Account/CID, the Process Lockbox File program defined using the file format Property Payment Record HAS to have the Customer ID populated in positions 74-82 and 195-203 in the lockbox file
   2. If this setting is set to Account, the Process Lockbox File program defined using the file format Property Payment Record does NOT have to have the Customer ID populated in positions 74-82 and 195-203 in the lockbox file
3. If processing by Account/CID the import file will need to be updated to include the CID information in the fields listed above.