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Unable to copy requests in Create Requests

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Created by Knowledge Assistant , last modified on Dec 07, 2020

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Description of Issue

Unable to duplicate a request in Create Requests using the Copy option

Context

Tyler EAM

Cause

Resolution

Install the appropriate work ticket for your version once it's been released:

2019.1.19.0 - MUN-386876
2019.1.20.0 - MUN-395452
2019.1.21.0 - MUN-394078
2019.3.15.0 - MUN-395453
2020.1.0.0 - MUN-395454
2020.2.0.0 - MUN-395455
2020.3.0.0 - MUN-395456
2020.4.0.0 - MUN-395457

Workaround: Use the Copy option in Service Requests

Additional Information

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