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Description of Issue

Unable to delete GL accounts from Account Master, encounter:

Munis

The selected account cannot be deleted.

There are existing transactions associated with this account.

Click OK to generate a report of these transactions.

Select OK to generate report, Display report  opens a blank txt file, PDF does not generate, report will not save to spool

Context

Account Master

Munis 2017.1 and above

Cause

Budget transactions were created and written to a temporary proof amount table. The amounts are stuck on the table preventing delete of account. 

Resolution
  • MUN-323231 is open with Development to resolve the error.
  • Contact General Ledger Support to clear proof amounts from the table.
Additional Information




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