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Description of Issue

When updating AR Settings, a series of errors occur:

  • Error getting GL Account. 100.
  • An error has occurred while reading the Tyler Cashiering tax statement printer.
  • Error selecting New York tax receipt statement printer.
  • Additional information concerning a status error of 404.
  • The cursor or statement is not available.
Context
  • Accounts Receivable
  • Accounts Receivable Settings
  • Account Master
  • Transfer Clearing Account
Cause

Transfer Clearing Account assigned in AR Settings no longer exists or was deleted.

Resolution

No current workaround at this time. Contact the appropriate Enterprise ERP Support team, based on billing category, for further assistance. See the following article: How to determine the correct Accounts Receivable support team to assist with an issue

Additional Information






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