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Description of Issue

DocOrigin forms images processed via TyleForms printer are not archiving to TCM.

Context
  • Munis
  • Archive
  • Images
  • TCM
  • TylerForms
  • DocOrigin
  • TF
  • 401
  • tcmadmin
  • formsadmin
  • account locked
  • The operation has timed out
  • Unable to connect to the remote server


Cause

Account information may be out of sync between DocOrigin and Enterprise ERP


Resolution

Please create a case with TylerForms support team.

Additional Information

If site just purchased TCM or if DocOrigin forms were never setup to archive, please create a new case with Tyler Forms support team

For Enterprise Forms (ReadyForms) archive: Add Archive to TCM Step to Enterprise Forms Delivery Definition

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