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Description of Issue
  • What determines the Payment from start date in Resident Access.
  • Viewing account information in Resident Access has a payment date range that differs from other accounts.
Context
  • Resident Access
  • Accounts Receivable
Cause


Resolution

The Payment From date represents the Current Installment date that is Due Now to Today's date. It shows the amount due if you were to pay what is Due now from the more recently Installment that became Due.

Development is currently researching whether the layout of this screen can be improved. For additional help, please reach out to Enterprise ERP Revenue Support.

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