/
Resident Access Tax Bills Payment from Date Range Inconsistent

Resident Access Tax Bills Payment from Date Range Inconsistent

Owned by Knowledge Assistant
Last updated: Jan 24, 2025
1 min read
Description of Issue

  • What determines the Payment from start date in Resident Access.

  • Viewing account information in Resident Access has a payment date range that differs from other accounts.

Context

  • Resident Access

  • Accounts Receivable

Cause


Resolution

The Payment from date represents the most recent Bill Installment Due date (that is Due Now), to Today's date. It also shows the amount due between those dates.

Development is currently researching whether the layout of this screen can be improved. For additional help, please reach out to Enterprise ERP Revenue Support.

Additional Information