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Description of Issue

A service is set to Automatic or Automatic (Delayed Start), but did not start on a reboot. How can we verify that the service attempted to start up?

Context
  • Windows Services

  • Event Viewer

  • Server Administration

  • TSM OnPrem

  • TSM SaaS

Cause

Informational

Resolution
  1. Connect to the server that has the service(s) in question not starting

  2. Open Event Viewer

  3. Expand Windows Logs

  4. Right click System > Filter Current Log...

  5. Select Error > OK

    1. Note: Errors from the Service Control Manager source should appear shortly after the server reboot time.

      1. For instance: A timeout was reached (XXXXX milliseconds) while waiting for the XXXXX service to connect.

      2. For instance: The XXXXX service failed to start due to the following error: 
        The service did not respond to the start or control request in a timely fashion.  

For further assistance, please contact Tyler Systems Management Support or log a case via the Online Support Client Portal

Additional Information

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