Description of Issue
I am adding a record into Time Entry and no rate is pulling in after I add hours to the record.
Context
- Time Entry
- Employee Job/Salary
Cause
Effective Date of the Employee Job/Salary record was future dated to the time entry record From Date.
Resolution
Update the Effective Date of the Employee Job/Salary record equal to, or prior to the Start Date of the payroll:
- Access Employee Job/Salary: Payroll > Employee Maintenance > Employee Job/Salary
- Search on the Employee and Pay Code
- Click Update and enter the new effective date
- Click Accept
Or update the From Date of the Time Entry record if the employee should not be paid at this rate for the full pay period:
- Access Time Entry: Payroll > Payroll Processing > Time Entry Processing
- Search on the Time Entry batch
- Click Resume, click Detail
- Search for the employee's record
- Click Update, enter the From Date equal to the Effective Date in Employee Job/Salary
- Click Accept
Additional Information
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