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Description of Issue

A service is set to Automatic or Automatic (Delayed Start), but did not start on a reboot. How can we verify that the service attempted to start up?

Context
  • Windows Services
  • Event Viewer
  • Server Administration
  • TSM OnPrem
  • TSM SaaS
Cause

Informational

Resolution
  1. Connect to the server that has the service(s) in question not starting
  2. Open Event Viewer
  3. Expand Windows Logs
  4. Right click System > Filter Current Log...
  5. Select Error > OK
    1. Note: Errors from the Service Control Manager source should appear shortly after the server reboot time.
      1. For instance: A timeout was reached (XXXXX milliseconds) while waiting for the XXXXX service to connect.
      2. For instance: The XXXXX service failed to start due to the following error: 
        The service did not respond to the start or control request in a timely fashion.
         

For further assistance, please contact Tyler Systems Management Support or log a case via the Online Support Client Portal

Additional Information






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