Description of Issue
How can I automate a rejection email notification when an applicant gets eliminated from consideration based on a knockout question?
Context
- Enterprise ERP
- EERP
- Human Capital Management
- Recruiting
- Recruiting Settings
- Self Service Applications
- Pending Applicants
Cause
Informational.
Resolution
- Navigate to Recruiting Settings
- EERP > Human Capital Management > Recruiting > Recruiting Settings
- Click Update
- Click the Pending Applicant Status Changes tab
- Under the Process for Knockout Questions, use the dropdowns to define an Applicant Status, Recruitment Status, and Email Template combination
- e.g. Applicant Status - REJECTED and Recruitment Status - CLOSED and Email Template - KODF
- When this combination is met on the Pending Applicant record it will automate a rejection email to send to the applicant
- e.g. Applicant Status - REJECTED and Recruitment Status - CLOSED and Email Template - KODF
- Click Accept
Additional Information
- The Knockout Questions Default Template (KODF) is maintained in Recruiting Emails under the Process for Applicant Knockout Email.
- Please reach out to EERP Human Resources Support with additional questions.
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