Description of Issue
A Bill needs to be adjusted
Context
- UBCIS
- Bill Adjustments
Cause
Needs to adjust a bill to the correct amount
Resolution
In the Tyler Menu navigate to Property Revenues >Utility Billing >Bill Processing >Bill Adjustments
- Search for the bill you want adjusted. Click Accept
- It will show the different charges associated with the bill, Go to the charge(s) you want to adjust.
- Click Update
- Fill in the Bill adjustment reason code. Click Accept
- Enter the adjustments. Click Accept
- You will get the following message: Recalculate subject to amounts? Click Yes
- Click Save or Output.
- Click Release/Post
- If you did not Print the Adjustments. You will receive the following message:
- Some adjustments have not yet been printed. Are you sure you want to release/post without printing?
- You can click No and save the adjustment or Click Yes to continue to the next step.
- Add a reference number. Click Accept
Additional Information
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