Description of Issue
- Delete user from tylertech who is no longer employed at our site
- Needs former employee removed/disabled.
- How do we handle removing tylertech.com access for a former employee
- Site contact removal - terminated employee
- Move open support cases to a new employee.
- Remove user from tylertech.com website
- Delete online support incident portal user
- Remove account from support portal
Context
- tylertech.com
- Client Support
- Online Support Incidents
Cause
Portal user accounts are managed by Tyler staff.
Resolution
Contact any support team for assistance removing access for any former employee and reference this article.
Additional Information
Contacts cannot be removed with active support cases. Please identify a contact for any active support case that will need to be reassigned.
Please review our Master Article - Client Support for all other topics.
Add Comment