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Description of Issue

Getting Error Error -206 [ISAM -208] when adding a deduction code manually in someone's pay record in Earnings and Deductions. 

Context
  • Enterprise ERP Payroll
  • Payroll Start and Status
  • Earnings and Deductions 
Cause


Resolution
  1. Close out of all programs and log out of Enterprise ERP.
  2. Clear the Browser Cache.
  3. Log back in. 

Step-by-step guide to clear the cache in Chrome 

  1. On your computer, open Chrome.
  2. At the top right, click More More.
  3. Click More tools and then Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Clear data.

      Additional information from Google: Clear cache & cookies - Computer - Google Account Help

Step-by-step guide to clear the cache in Edge

  1. Select Settings and more  Settings  > Privacy, search, and services .

  2. Under Clear browsing data, select Choose what to clear.

  3. Choose a time range from the Time range drop-down menu.

  4. Choose the types of data you want to clear (see the table below for descriptions). For example, you may want to remove browsing history and cookies but keep passwords and form fill data.

  5. Select Clear now.

Additional Information
If this does not resolve the issue please contact EERP Support.





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