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Description of Issue

Tender and Receipt Installment Line amounts do not match. It will now be voided.

Unable to complete miscellaneous receipt when adding additional charge lines to receipt via the Add Charge button

Context
  • Payment Entry
  • Miscellaneous Receipts
  • Accounts Receivable
  • General Billing
Cause

The GL Payment Allocation for one of the payment charge lines has 0.00 in the Amount field and does not match the Charge amount

Resolution

When entering miscellaneous receipts in Payment Entry, make sure to tab all the way through the GL Payment Allocation lines after entering the Charge code and Charge amount to ensure that the charge amount populates in the allocation amount field

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