Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

Version 1 Current »

Description of Issue

Duplicate CRP Journals created due to batch getting locked during posting.

Payment Entry batch locked during posting.

Override Batch Posting In Progress. This batch is currently being posted, but a General Ledger journal has not been created.

Context
  • Enterprise ERP
  • Accounts Receivable
  • Payment Entry
  • Payments Journal
  • Post in Progress Lock
Cause

An interruption during posting or multiple users trying to access the same batch can cause it to become locked. 

Overriding the batch lock and trying to Post again results in a second Journal created. 

Resolution

Whenever a Post in Progress lock is overridden on a Payment Batch, check to see if a Journal has already been created. If so, perform a Journal Reversal following the steps in this article: How to reverse a posted GEN journal

Because the process was interrupted, the original Journal created will often be incomplete, making it easy to identify and Reverse. 

Additional Information






  • No labels

0 Comments

You are not logged in. Any changes you make will be marked as anonymous. You may want to Log In if you already have an account.