Description of Issue
Receive an Unexpected Error unsealing a bid in Bid Central
Error found in System Log: Error in method Tyler.Munis.Purchasing.Business.ProcessRoutines.BidProcessRoutines, UnsealAttachments ,An error occurred while attempting to unseal attachments - Exception: Method 'putDocuments2' throws: tyler.empire.document.DocumentException: putDocument() failed, id=DOCXXXXXXXX
Error found in TCM Web Service trace: Error processing document DOCXXXXXXXX.A0: PDF document is corrupt
Context
Bid Management
Cause
Corrupted file
Resolution
Contact Enterprise ERP Assets and Civic Support to review this issue
Additional Information
Development is researching the ability to provide better error handling and messaging when a corrupted file exists on a sealed bid under MUN-479766
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