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Description of Issue

We can no longer print labels since upgrading Munis

Context

  • Munis 11.3+

  • Dashboard

  • HUB

  • SaaS

Cause

The web-based version of Munis requires a networked printer and you can no longer print via USB

Resolution

If the label printer is not Zebra brand your only option is to output to PDF to print to a local printer.

If the label printer is Zebra brand you will need to purchase a 3rd party Network Card.

  1. Provide IP Address to TSM SaaS Support

  2. TSM SaaS Support will request a NAT from Tyler Hosting

  3. TSM SaaS Support will create the printer on our print servers

  4. TSM SaaS Support will create a printer definition the user can choose in Munis

Additional Information

  • No labels