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Description of Issue

When switching to Thinprint (VPNless) with SaaS DocOrigin printing is taking much longer to printer than using Datacenter printer

Context
  • Tyler Forms
  • DocOrigin
  • SaaS
  • SaaS (AWS)
  • Thinprint
  • Munis
  • EERP
Cause

Due to software changes creating multiple file print files while using Thinprint is causing slow printing.

Resolution

Please create a case with Tyler Forms support to update the DocOrigin processing files to correct this issue.

Additional Information






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