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Description of Issue
  • An account segment needs to be longer than it is for added detail.
  • A Munis Employee password is required when clicking on Update in General Ledger Settings on the Segment Sizes tab.
  • Site is Live and there are transactions on accounts with segment sizes as listed.
Context

General Ledger Settings

Cause

A password prompt generates to prevent changing segment sizes to protect the integrity of data.

Resolution

If the site is Live, a length update to Segment Sizes can only be made by Professional Services, which involves a fee.  Please submit a request for a quote on Tyler Community.

  1. Go to support.munis.com
  2. Click on Access Community under Tyler Community.
  3. Select Click for more client resources
  4. Select Submit a request for quote or product suggestion
  5. Follow step 3 for competing a Request for Quote form, RFQ specification document

If the site is not Live yet, please contact Implementation/Implementation analysts.


Additional Information






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