Description of Issue
Employee shows 0 for rate in pr_time_attendance Tyler Reporting Service View but not in the detail pay record in ERP.
Context
- All versions of Enterprise ERP
- SSRS reports
- Crystal reports
- SaaS, Tyler-hosted clients
- OnPrem, Self-hosted clients
- Timesheet
Cause
The prtd_pay_rate field remains 0 unless the user changes the rate. If they enter a rate for that timesheet then the rate will be updated on both rates fields for the same amount.
Resolution
If rate in pr_time_attendance is 0 then the employee's rate from the Time Entry Detail record will default to the active prep_daily_rt from premppay record.
Additional Information
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