Description of Issue
- Need to delete payment
- Reverse payment
- Reversal
- Reverse posted payment
Context
- Munis
- Payment Reversals
- 11.2
- 11.3
Cause
This article is used to reverse payments that have already been posted out of the Payments Journal program.
Resolution
- Navigate to General Revenues or Property Revenues>Payment Processing>Payment Reversals.
- Click Add to create a new Payment Reversal Batch, additionally enter your reversal batch entry date, department, effective date, GL Effective date and year/period as needed.
- Click Accept.
- Choose from step 5 or step 7.
- Option: Click Search or Specific Bill to enter bill information to locate the payment to be reversed and click History Rev.
- Choose the payment to be reversed and click Accept. Skip to step 11.
- Option: Click Receipt Rev if the payment receipt number is in hand.
- Click Search.
- Search by the receipt number, or use other fields to narrow down the receipt to reverse.
- Click Accept.
- Confirm receipt is correct, click Reverse.
- Click Return to get back to the Payment Reversal Batch Header screen.
- Click Output-Rel to release the batch to the Payments Journal for posting.
Additional Information
Looking to reverse payments that are not yet posted? Reversing Unposted Payments
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