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Description of Issue

I need to set up a new portal user for our IT Vendor.

I am a Consultant needing access to the Online Support Incidents portal.

Context
  • tylertech.com
  • Client Support
  • Online Support Incidents
Cause

A 3rd party consultant working with the client organization needs access to the Client Support portal.

Resolution

To create a Munis Online Support account, please complete the following:

  1. Navigate to tylertech.com.
  2. Select the Register option in the top, right-hand corner of the page.
  3. Select Enterprise ERP as the Product.
  4. Fill in the required fields of the registration form.
  5. Select Submit.
Additional Information

Tylertech.com registrations can take up to 48 hours to approve. Upon approval, a confirmation email will be sent.

Please be aware that 3rd party consultants will not receive access to Tyler Community. Please review our Tyler Community access for 3rd party consultants for more information.





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