Estimated Tax payments missing from Payment Entry batch

After posting Estimated Tax payments from Post Window Payments, the resulting Payment Entry batch is empty

• Munis

• Estimated Taxes

• Payment Entry

Payment Entry batches containing Estimated Tax payments appear empty when regular payments and reversals processed within Estimated Taxes are posted through the Post Window Payments program together in the same batch

The Estimated Tax payments must be reversed and reentered. 

1. Go to General Revenues > Virginia State Income Tax > COR Office > Estimated Taxes 

2. Search for Tax return

3. Click Show Payments

4. Double-click on payment to be reversed

5. Click the Reverse button in the Ribbon menu

6. Repeat steps 2 through 5 for each payment needing to be reversed 

7. Reenter payments

8. Post payment batch from Post Window Payments

This is a known issue that is currently being investigated