Description of Issue
Not able to remove empty Payment Entry batch
Cannot delete empty payment entry batch with 0 items
Context
- Munis
- 2018.1+
- Payment Entry
Cause
Resolution
In this scenario a common resolution can be to resume this batch, update the applicable dates and use it to process payments and eventually posting the batch.
- Navigate to General Revenues>Payment Processing>Payment Entry
- Click Resume to take ownership of the batch and proceed to take payments
Additionally, if an empty payment batch is released, a prompt will appear that allows the batch to be voided. Once voided, the batch will no longer show in subsequent searches from Payment entry.
Additional Information
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