Two prerequisites for the NSF functionality to become available is that the payment(s) method must have been a check and the payment(s) have been posted. - Navigate to General or Property Revenues>Payment Processing>Payment Reversals.
- Click Add.
- Fill out Payment Batch Reversal information.
- Click Accept.
- Click Search to identify the record needing to be reversed and have an NSF fee added, click Accept.
- Click the Tenders tab.
- Click NSF.
- Enter NSF reason code for bad check and other fields.
- Confirm NSF charge code and amount. ( Note: Only charge codes that share the same same AR code as the bill can be used. Attempting to add an NSF charge code that does not share the same AR code as the bill will result in the error message: An error occurred while processing the NSF. Process canceled. Also note that the NSF charge code associated with the AR category (as defined in Accounts Receivable Settings > Cat Specific) pulls into the Enter NSF Options window by default, but by clicking the field help in the NSF Charge Code dropdown, only the NSF charge codes that share the same AR code as the bill will appear–these would be the NSF charge codes eligible for the reversal process. If clicking the field help displays no additional NSF charge codes, this would indicate that no NSF charge code currently exists under the same AR code as the bill.
- Press Enter.
- The NSF process is complete and the receipt is now reversed accordingly.
- The Payment Reversal Batch can be released and posted, unless there are more reversals that need to be completed.
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